Effective: 24 July 2025

  1. We collect only what we need
    • Name, shipping address, phone, email, CNIC (for COD verification)
    • Order history and payment details
    • Device & browser data via cookies (for faster checkout)
  2. How we use it
    • Process & deliver orders
    • Send order updates, invoices and (if you opt-in) marketing SMS or email
    • Detect fraud and keep the site secure
  3. Sharing & disclosure
    • Never sold or rented. Only shared with couriers (Leopards, TCS, Rider) and payment gateways for order completion.
    • Legal disclosure only when required by Pakistani courts or FIA.
  4. Data retention
    • Orders & invoices: 5 years (FBR requirement)
    • Marketing contact lists: until you click “unsubscribe”.
  5. Your rights
    • Request a copy of your data, update or delete it by emailing info@topshop.com.
  6. Security
    • SSL-encrypted checkout, PCI-DSS-compliant payment partners, limited staff access.